Welcome to Zayden Roams. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.
1. Orders and Payment
All purchases are processed with Cash on Delivery (COD) only. Payment must be made in full at the time of delivery. We do not accept any other forms of payment.
2. Product Information
We strive to provide accurate descriptions and images of our products. However, colors, sizes, and details may vary slightly due to photographic lighting or your device’s display settings.
3. Delivery
We aim to deliver your order within the estimated timeframe provided at checkout. Delays may occasionally occur due to unforeseen circumstances. Delivery is subject to availability in your area.
4. Returns and Refunds
If you receive a defective or incorrect item, please contact us immediately. We will assess the issue and provide guidance on the return or exchange process. Items must be returned in their original condition. Refunds or replacements are issued only after the returned product is received and inspected.
5. Cancellation
Orders can be cancelled only before the item is dispatched. Once the order is out for delivery, cancellation is not possible.
6. User Responsibility
You agree to provide accurate and complete information during the ordering process. You are responsible for ensuring the delivery address is correct and accessible.
7. Liability
Zayden Roams is not liable for any damages or losses resulting from the use or inability to use our products. We do not guarantee that the products will meet your expectations or specific needs.
8. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
9. Contact Information
For any questions or concerns regarding your order or these terms, please reach out to our customer support team at [email protected].