At Zayden Roams, we are committed to delivering your orders safely and promptly. Please read our shipping policy carefully to understand how we handle the delivery of your products.
1. Payment Method
We offer Cash on Delivery (COD) as our only payment method. Payment must be made in full at the time of delivery.
2. Order Processing
Orders are typically processed within 1–3 business days after confirmation. Once your order is packed and ready, it will be dispatched for delivery.
3. Delivery Time
Standard delivery times range between 3–7 business days, depending on your location. Delays may occur due to weather, public holidays, or unforeseen logistical issues.
4. Delivery Areas
We currently deliver to selected regions. Please ensure your shipping address is within our serviceable area before placing an order.
5. Shipping Charges
Shipping fees, if any, will be clearly mentioned during checkout. We aim to keep shipping costs reasonable and transparent.
6. Failed Deliveries
If no one is available at the provided address to receive the order or if the address is incorrect, the delivery may be rescheduled. Multiple failed delivery attempts may result in cancellation of the order.
7. Delivery Confirmation
Once your order is shipped, you will receive a notification with estimated delivery details. Please ensure someone is available to receive and pay for the order.
8. Contact Information
If you have any questions or concerns regarding your shipment, feel free to contact our customer support team at [email protected].